Annual Report 2010–2011

Table of Contents

• Letters of Transmission
• Message from the Commissioner of Lobbying
• Fostering transparent lobbying activities
  • Processing registrations faster
  • Ensuring the integrity of the Registry data
  • Strengthening standards for client service
  • Using the information in the Registry more broadly
  • Responding to increased requests for Registry data
  • Improving transparency
• Reaching out to build awareness
  • Improving compliance through education and awareness
  • Gathering information through outreach
  • Communicating with lobbyists
  • Educating public office holders
  • Assisting parliamentarians
  • Connecting with counterparts
  • Reaching out to Canadians through the website
  • Surveying stakeholders
• Ensuring compliance with the Act and the Code
  • Looking into potential breaches
  • Conducting administrative reviews
  • Conducting investigations
  • Referring files to a peace officer
  • Reporting to Parliament
  • Managing our caseload
  • Applying compliance measures
  • Verifying the accuracy of monthly communication reports
  • Reviewing applications for exemptions from the five-year prohibition on lobbying
  • Addressing court challenges
• Annex A
  • List of acronyms and abbreviations
• Annex B
  • About the Office
    • Who We Are
    • What We Do
• Annex C
  • Lobbying Act
    • Purpose and Description
    • Regulations
• Annex D
  • Lobbyists' Code of Conduct
    • Principles
    • Rules
• Annex E — Statistical Information
  • Subject matter of lobbying activities
  • Government institutions

Letters

The Honourable Andrew Scheer, M.P.
Speaker of the House of Commons
Room 316-N, Centre Block
House of Commons
Ottawa, Ontario
K1A 0A6

Dear Mr. Speaker:

Pursuant to section 11 of the Lobbying Act, I have the honour of presenting to you the third annual report of the Commissioner of Lobbying for tabling in the House of Commons.

This report covers the fiscal year ending March 31, 2011.

Sincerely yours,

Karen E. Shepherd

---

The Honourable Noël A. Kinsella
Speaker of the Senate
The Senate
Ottawa, Ontario
K1A 0A4

Dear Mr. Speaker:

Pursuant to section 11 of the Lobbying Act, I have the honour of presenting to you the third annual report of the Commissioner of Lobbying for tabling in the Senate.

This report covers the fiscal year ending March 31, 2011.

Sincerely yours,

Karen E. Shepherd